We sincerely regret if something does not work as it should and always want to solve it in the most adequate manner. If you have feedback or a complaint, please contact our customer service via firstname.lastname@example.org.
When will you receive a response?
Immediately after you contact us, we will send you an acknowledgment of receipt. You will receive a response from us within 5 working days. If we have not been able to resolve this complaint within the mentioned period, we will let you know what the status is and the expected period within which we expect to have rectified the complaint.