You need to register only once, using your smartphone for a video connection with Cleverbase. Your registration will be valid for 3 years with the same smartphone.
What do you need for registering?
- A Dutch passport or identity card that will be valid for at least 30 days after the day you register.
- The Cleverbase registration app for your Android phone or iPhone.
- A video appointment with one of our registration officers. For this, call (+31 70) 820 96 88 between 9am and 5pm.
How does registration work?
Upon making your video appointment, you will get an email explaining what to do once it’s time. Registering will take 10-15 minutes. The registration app will take you through all steps by:
- asking you to make a selfie and a picture of your original passport or identity card;
- installing the Authenticate app required for e-signing for you, and asking you to choose a pin code;
- starting a video call for you with our registration officer, who will establish your identity.
You will get a confirmation email afterwards with a link to activate your Cleverbase account.
After registration
After activation, you can use the Authenticate app for e-signing documents. You won’t need the registration app anymore. You will also get an email with your personal blocking code. Keep this blocking code safe, as you will need it to prevent misuse of your Authenticate app in case your phone has been lost or stolen.
Privacy
Cleverbase processes your personal details during registration. Read our privacy statement to find out which personal details we collect and for which purposes, and how we process them.
Read the FAQ.